Workplace class to train emotional intelligence
Professional quality is the basic qualities that a certain occupation of the military should have, including professional interests, professional personality, professional skills, and professional emotions. Among them, professional emotion is professional emotional intelligence.
Professional emotional quotient is the emotional performance that should be possessed by a certain profession. The level of professional emotional quotient directly determines and affects the development of other professional qualities, and affects the development of the entire career. Therefore, professional emotional quotient is the most important professional quality.The key to personal career development.
In the workplace, whether in the military profession or in a position, “IQ decides whether to hire and EQ decides whether to be promoted” has become an important tenet for determining career development.
At present, when recruiting new employees, many companies are increasingly required to review and examine the emotional quality of applicants, and to test the applicants’ emotional intelligence through psychological tests or emotional intelligence tests.
The intellectual factors such as one’s knowledge, experience, and skills are important. However, after entering a unit, the key factor that affects and determines a person’s career development is the level of emotional intelligence. The success or failure of a person’s career is usually considered 20%.Depends on IQ factors, 80% depends on EQ factors.
What is emotional intelligence and professional emotional intelligence?
Emotional intelligence is the ability of a person to control his and her emotions.
From the general connotation of EQ, EQ includes five aspects of emotional ability: (1) the ability to understand one’s emotions; (2) the ability to control one’s emotions; (3) the ability to self-motivate; (4) the ability to understand human emotionsAbility; (5) ability to maintain good interpersonal relationships.
Professional EQ is the specific performance of the above five aspects in the workplace and work. Professional EQ is more focused on understanding and grasping the work emotions of yourself and others, and how to handle interpersonal relationships in the workplace, which is a manifestation of professional emotional ability.
How to improve your professional emotional intelligence?
First, the cultivation of mentality is to understand your emotions at work in order to control your emotions and maintain a good working mentality.
The requirement of professional emotional intelligence for professional emotion is to maintain a positive working attitude.
What kind of work mentality is considered positive?
Positive work attitude is manifested in the following aspects: 1. Work status must be positive.
Come to work with energy every day, meet with colleagues and take the initiative to say hello and show a happy mood.
If anyone who comes to work meets you, you are a listless face. When you talk, you have energy and no emotion, you will never get the appreciation of your superiors, and you will not attract the favor of your colleagues.
2. Work positively.
Being active means being proactive. Competent employees should achieve the following “five initiatives” in their work performance: ① proactively discover problems; ② proactively think about problems; ③ proactively solve problems; ④ proactively assume responsibilities; ⑤ proactively take extra responsibility.
It is no exaggeration to say that achieving five initiatives is the five magic weapon for workplace employees to obtain high vocational and high salaries.
3. Be positive in your work.
A positive work attitude means facing problems encountered at work and actively looking for ways to solve them, rather than trying to make excuses.
“The success and the excuse will never live under the same roof,” said Chen Anzhi, a master of success.
People who are used to making excuses will never succeed.
4. Work positively.
Have strong self-confidence in your work, believe in your abilities and values, and affirm yourself.
Only those who work with sufficient conviction will fully tap their potential and earn more development potential for themselves.
Second, the cultivation of the way of thinking should learn to control the negative emotions at work.
Controlling emotions means mastering the meaning of emotions and controlling emotions at two levels, not simply self-control.
Because controlling emotions is easy to say, it is often difficult to do it, and you even forget to control yourself when you encounter a problem of intense reaction to your emotions.
To control one’s emotions, one must also change his or her emotions towards things by changing his or her way of thinking, and look at the problem in a positive way of thinking, so that negative emotions can be automatically converted into positive ones, so as to achieve self-control of his own emotions.
Cultivate positive thinking in the way you work.
A positive way of thinking is to deal with interpersonal relationships and things at work with an open mind, including multi-directional thinking, reverse thinking, lateral thinking, and forward thinking.
Understanding the emotions of others requires reverse thinking, that is, reverse thinking. The emotional quotient of reverse thinking is empathic thinking or empathic thinking. It is necessary to stand in the perspective of the other party and understand the inner feelings of the other party.
Handling relationships with superiors, colleagues, and subordinates requires empathy.
For example, I worked hard to complete a job, and I wanted to get a positive praise from my superior. Unexpectedly, because of a little bit of error, I was denied by the superior and criticized, but I felt imbalanced and complained.Thinking from a superior’s point of view, as the superior wants the results of the subordinate’s work, and his hard work is not affirmed and there is nothing to be frustrated.
Dealing with co-worker relationships also requires empathy. From the perspective of others, no matter how incomprehensible a person is, he has his own inner cause and motivation. Only when he is good at understanding each other’s ideas from the perspective of the other person can he realize a win-win situation.Communication and build good interpersonal relationships.
Third, habit cultivation The cultivation of good professional habits through the cultivation of mentality, thinking mode, and behavior is the only way to improve professional emotional intelligence and achieve breakthrough development.
To succeed, you must have the habit of a successful person.The key to changing bad habits is to break through your comfort zone.
The habit formed by a person is his comfort zone. To change bad habits, he must break through his own comfort zone, consciously find something awkward for himself, dare to apply some pressure for himself, and strive to break through his previous psychological comfort zone., Develop positive professional habits.
To cultivate positive professional habits, you must break through the following psychological comfort zones: 1. Break through the emotional comfort zone: When you lose a long-term salary opportunity that should belong to you, you are upset and restless, and you want to find a superior evaluation or either “Talk about a statement “; when a subordinate has done something wrong, you can’t help refusing to blame it; when your superior criticizes you, it is difficult for you to keep a smiley face, and emotions are human emotionsInstinctual response to external stimuli, but if you do not control negative emotions, often venting emotional outcomes is not good for you.
There are several kinds of negative emotions that should be absolutely avoided in the workplace: no and complaints, dissatisfaction and anger, resentment or hatred, insults, fear of failure, arrogance, etc. These are all fatal injuries that affect personal career development.
There are many ways to regulate my emotions. The most important thing is to strengthen myself. My emotions in the workplace do not belong to me completely. I must control my emotions!
2. Breaking through the comfort zone of communication: Each person’s personality temperament determines the way he communicates with others. Some people speak quickly, while others should be silent when they should express their opinions.In the limelight, they often interrupt the personality of others unconsciously. Some people are used to passively waiting for instructions from their superiors. Some people like to actively ask for and communicate when they encounter problems. Everyone is used to communicating with others in their own way.
To achieve empathic communication, you must consciously change your usual communication style and learn to actively listen to each other.
Good job communication is not necessarily to convince the other party or to really understand the other party’s ideas.
Even when arguing, it must be a benign transformation of things that are not for people, and personal attacks and evil words cannot be conducted. This is the most important phenomenon to be avoided in interpersonal communication in the workplace.
3. Break through the comfort zone of communication: People are used to interacting with people who have their tempers, so no matter what organization they are in, there are certain organizations and groups, which is normal.
However, in the workplace, people must deal with people in all organizations and external customers, and they must learn to adapt to different personalities.
Breaking through the comfort zone of communication is to consciously deal with people of different personalities, just like actively seeking to chat with people of different personalities.
Seems very simple, in fact, most people in the workplace are difficult to do.
Once you try to meet someone with a different personality, it seems like a small breakthrough, but it will help improve your workplace emotional intelligence.
Fourth, a good work attitude and thinking mode of behavior cultivation must be reflected in work behavior.
At the same time, for your own work behavior, you must follow the following two basic action specifications: 1. Work behavior should be goal-oriented.
The first is to understand the company’s goals, and the second is to formulate clear personal goals and combine the company’s goals with the personal goals to form a joint force for professional development and advance each other.Personal goals to promote the development of the company’s career, this is a shortcut to achieve personal career development in the workplace.
In some cases, personal long-term goals are not always consistent with the goals of the company you are serving now, but since you work for this company, you have to turn all your experiences into the wealth of your personal career development.Your personal stage goals must obey your work goals.
2. Work behavior should be result-oriented.
To be result-oriented is to think about problems from the perspective of achieving results, and to do some of our own work from the perspective of completing results.
Results-oriented is both a method of thinking and a behavioral habit.
The only result-oriented approach is to pursue positive results and actively seek ways to achieve them.
If you face a job, if you think you are “unable” before you do it, and your thinking interferes with your ability, then you may not be able to do it.